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Concerned about being able to make your loan repayments?


If you are concerned about servicing your loan, reach out to us for help. As Australians everywhere take a close look at their financial circumstances, we stand ready to lend a helping hand. Whether experiencing financial hardship through job loss, a reduction in work hours, or business disruption, an increasing number of Australians may be struggling to balance their books as a result of the Coronavirus, and in many cases are wondering how they will continue to pay the bills.


Difficulty with repayments


According to research conducted by Finder in early 2020, about 1 in 5 home loan borrowers, were struggling to make repayments, despite record low-interest rates. And with the challenging circumstances that have emerged since it is anticipated that these pressures will only increase forcing more people to require financial assistance.


Financial relief strategies


In this difficult time lenders have responded by announcing financial relief strategies. In an official Australian Banking Association (ABA) statement, CEO Anna Bligh said, “Banks stand ready to support customers and if anyone is in need of assistance, they shouldn’t wait but come forward as soon as possible”.


Different lenders have different assistance options. These may include, waiving fees on early term deposit withdrawals, interest rate freezes on loans, options to defer or restructure home loan repayments, and emergency credit card limit increases. It is important to remember that we have the knowledge, experience and relationships necessary to assist people experiencing or expecting to have trouble paying their home loans as a result of changing circumstances.


In times like these, the importance of finance brokers in assisting customers with hardship and facilitating access to credit cannot be overstated. For many Australians – particularly those in rural or regional areas – brokers may represent the only source of assistance. 


Critical Support


Our expertise in helping customers navigate the complex lending market – and our intimate understanding of your personal circumstances - means we are uniquely positioned to provide critical support for you when discussing hardship and available options with lenders.


If you have any questions or concerns about your existing loans, need further guidance on hardship assistance, or have other questions about your loans, call us on 1300 861 143.


Your Choice Mortgage Brokers Pty Ltd ATF Halo Innovation Trust trading as Heart Mortgage Services - Australian Credit Licence 38643


The information contained herein is of a general nature only and does not constitute advice. You should not act on any information without considering your personal needs, circumstances and objectives. We recommend you obtain professional financial advice specific to your circumstances. The views expressed here are not ours. While the information contained in this article may contain or be based on information obtained from sources believed to be reliable, it may not have been independently verified. Where information contained in this publication contains material provided directly by third parties it is given in good faith and has been derived from sources believed to be accurate at its issue date.  To the maximum extent permitted by law: no guarantee, representation or warranty is given that any information or advice in this publication is complete, accurate, up to date or fit for any purpose; and no party or associated entities as mentioned is in any way liable to you (including for negligence) in respect of any reliance upon such information. This article may also contain links to websites operated by third parties who are not related to us. These links are provided for convenience only and do not represent any endorsement or approval by us.

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