Financial Services Guide

Our Financial Services Guide (FSG) is an important document to help you understand the financial services we are able to offer you. Its purpose is to educate you, prior to a financial service being provided, on certain matters such as:

 

  • who we are and how we can be contacted;

  • what services and products we are authorised under our licence to provide to you;

  • how we (and any other relevant parties) are paid; and

  • who to contact should you have a complaint? If you choose to use our services you may also receive from us a Product Disclosure

  • Statement (PDS) or another type of Offer Document. The PDS or offer document contains information about the particular product and will assist you in making an informed decision about that product.

 

Read our Financial Services Guide here

 

 

Privacy Policy

We comply with the Privacy Policy of Sentry Financial Services Pty Ltd and Heart Mortgage Services as they apply. We abide by the Privacy Act covering all personal information held by organisations.

Read Sentry Group Privacy Policy here

Read Privacy Policy here

Credit Guide

 

This Credit Guide provides you with the key information that you need to know to make an informed and confident choice when engaging our products and services. This guide summarises our organisational goals and standards, our product offerings, any fees, charges or commissions that there are and what you can do should you have a complaint. Please ask if you need more information or clarification.

Read our full Credit Guide here

Disclaimers

The information contained or referred to on this website has been compiled for the convenience of our clients, looking for information about us and the services we provide both financial advice and credit services. We have taken all reasonable care in preparing and presenting this information, but we cannot warrant that it is complete and/or accurate in all respects or fully up to date. We are not responsible for any eventualities arising from the use of the information on this website for any purpose whatsoever.

General Advice

Warning The information provided on this website has been provided as general advice only. We have not considered your financial circumstances, needs or objectives and you should seek the assistance of your Adviser before you make any decision regarding any products mentioned in this communication. Whilst all care has been taken in the preparation of this material, no warranty is given in respect of the information provided and accordingly neither Heart Financial Advisers and Heart Mortgage Services nor its related entities, employees or agents shall be liable on any ground whatsoever with respect to decisions or actions taken as a result of you acting upon such information.

Our Services

Heart

Townsville & Rockhampton

Heart Financial Advisers       Heart Mortgage Services       Privacy Policy        Financial Services Guide       Credit Guide       Complaints Process

 

Stu Varidel and Your Choice Financial Planning Pty Ltd ABN 80124246877 trading as Heart Financial Advisers are authorised representatives of Sentry Financial Services Pty Ltd ABN 30 113 531 034 & AFSL 286786

 

Your Choice Mortgage Brokers Pty Ltd atf Halo Innovation Trust trading as Heart Mortgage Services - Australian Credit Licence 386437

 

Disclaimer 

The information contained or referred to on this website has been compiled for the convenience of our clients, looking for information about us and the services we provide both financial advice and credit services. We have taken all reasonable care in preparing and presenting this information, but we cannot warrant that it is complete and/or accurate in all respects or fully up to date. We are not responsible for any eventualities arising from the use of the information in this website for any purpose whatsoever.

 

General Advice Warning The information provided on this website has been provided as general advice only. We have not considered your financial circumstances, needs or objectives and you should seek the assistance of your Adviser before you make any decision regarding any products mentioned in this communication. Whilst all care has been taken in the preparation of this material, no warranty is given in respect of the information provided and accordingly neither Heart Financial Advisers and Heart Mortgage Services nor its related entities, employees or agents shall be liable on any ground whatsoever with respect to decisions or actions taken as a result of you acting upon such information.

Level 1, 25 Sturt Street, Townsville, Qld, 4810

PO BOX 207 Deeragun, Qld, 4818

1300 861 143